Version 2.1 – January 2026

Zebets Privacy Policy – How We Protect Your Information

Your privacy is a priority at Zebets. This policy clearly outlines what data is collected, why it is collected, and how it is kept secure.

By using the Zebets platform, you are considered to have accepted this Privacy Policy. For any questions, contact us at support@zebets.app.
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256-bit SSL
Encryption
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No Data Selling
Not to Third Parties
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GDPR Compliance
International Standards
✏️
Data Correction
Your Rights

Core Privacy Principles

Zebets' data protection framework is built on these six core principles.

Minimal Data Collection

Zebets only collects data that is strictly necessary to provide its services. Unnecessary data is neither requested nor stored.

Data Never Sold

Your personal data is never sold to advertisers or third parties. This is Zebets' commitment — not just in writing, but in practice.

Maximum Encryption

All data is secured with 256-bit SSL/TLS encryption. Your password is stored in hashed form — not even Zebets staff can view it.

Your Control Over Your Data

You can request to view, correct, or delete your data at any time. This is your right, and Zebets respects it.

Limited Retention Period

No data is stored beyond what is necessary. After account closure, all data is deleted within a defined period unless retention is required by law.

You Will Be Notified of Any Data Breach

In the event of a data security breach, Zebets will notify affected users within the legally required timeframe and take immediate steps to resolve the issue.

1
Who Created This Policy

This Privacy Policy has been established by Zebets (https://zebets.app). Zebets is an international online betting and gaming platform serving users in Bangladesh and various other countries.

This policy forms the basis of the data management agreement between Zebets and all its users. Zebets handles data in accordance with international privacy standards (GDPR-inspired).

Contact: support@zebets.app | Website: https://zebets.app

This Privacy Policy applies solely to the core Zebets platform. Third-party payment providers and game providers operate under their own separate privacy policies.

2
What Data Is Collected

Zebets collects three types of data: information you provide directly, data collected automatically while you use the service, and information gathered during the KYC process.

Data Type Example Type of Collection
Identity Information Name, date of birth, address Mandatory
Contact Information Mobile Number, Email Mandatory
KYC Documents NID, Passport Mandatory
Financial Information Payment Methods & Transactions Mandatory
Betting History Bets, Wins & Losses Automatic
Device Information IP, Browser & OS Automatic
Communication Records Support Chat & Email Optional

Zebets never collects sensitive data such as religion, political views, or medical history.

3
Why Your Data Is Collected

Zebets collects data for specific reasons, each directly tied to delivering a better experience. No data is used for unnecessary purposes.

  • Account Management: Identity information is required for registration, login, and KYC verification.
  • Payment Processing: Financial information is required for secure deposits and withdrawals.
  • Fraud prevention: To prevent multiple accounts, money laundering, and bonus abuse.
  • Legal Obligation: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Service Improvement: To analyze user experience and improve the platform.
  • Contact: For important updates, bonus offers, and support.
  • Security Assurance: To detect suspicious transactions or login attempts.

Zebets does not share your data with third parties for advertising purposes. Emails or SMS messages are sent only for account-related communications or marketing you have explicitly consented to.

4
How Your Data Is Protected

Zebets uses internationally recognised technology to protect your data — enforced not just through policy, but through real technical safeguards.

  • 256-bit SSL/TLS: All data is encrypted in transit.
  • Password hashing: Passwords are stored using the bcrypt algorithm — no one can view them directly.
  • Two-factor authentication (2FA): 2FA can be enabled for an extra layer of security.
  • Regular security audits: Regular system audits conducted by external experts.
  • Access controls: Staff can only access the data necessary for their specific role.
  • Data Backup: Regular backups are maintained on secure, encrypted servers.

No security measure is ever 100% foolproof. If you notice any suspicious activity on your account, change your password immediately and contact support.

5
Who Your Data Is Shared With

Zebets does not sell your data. However, it may be shared with a limited number of trusted parties for specific, defined purposes.

  • Payment providers: bKash, Nagad, and similar payment providers receive the data necessary to process and verify transactions.
  • Game providers: Game software providers receive the session data required to operate casino games.
  • Regulatory authorities: Data may be disclosed if required by a licensing authority or legal authority.
  • Fraud prevention services: For analyzing suspicious activity.
  • Legal Obligation: To comply with court orders or government directives.

Outside of the cases listed above, Zebets will never share your personal data with third parties under any circumstances. All third parties are bound by confidentiality agreements.

6
Cookies & Tracking

Zebets uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.

Cookie Type:
Essential Cookies Analytics Cookies Preference cookies
  • Essential Cookies: Essential for login sessions and security — the site cannot function without these.
  • Analytics Cookies: To understand which pages are used most (similar to Google Analytics).
  • Preference Cookies: To remember your language preferences and settings.

Cookies can be disabled through your browser settings, though doing so may affect certain site features. A cookie consent banner is shown on your first visit.

7
Your Rights

You have clear rights over your data on Zebets. To exercise any of these rights, contact us at support@zebets.app.

Right to Access Your Data

You can find out exactly what information Zebets holds about you.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to Erasure

Request deletion of your data, where no legal obligation requires us to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

Request a copy of your personal data to download.

Right to Opt Out of Marketing

Unsubscribe from promotional emails or SMS messages.

Zebets will respond within 30 business days of receiving your request.

8
Protection of Children & Minors

Zebets strictly does not serve anyone under 18. This is enforced not just by policy, but through technical measures as well.

  • Date of birth is verified at the time of registration.
  • A national ID is required during the KYC process to verify your age.
  • Any account suspected of being used by a minor is immediately suspended and investigated.
  • Any account found to have been registered with a false age will have its entire balance forfeited.

If you believe your child is using Zebets, contact us at support@zebets.app — we will take immediate action.

As part of its responsible gaming commitment, Zebets places the highest priority on minor protection. To learn more, visit our Responsible Gaming View page.

9
Data Retention Period

Zebets does not retain data beyond what is necessary. Retention periods vary depending on the type of data.

  • Active account data: For as long as your account remains active.
  • KYC Documents: Up to 5 years after account closure, as required by legal obligations.
  • Financial transaction records: 7 years, in accordance with AML regulations.
  • Support Contact: Deleted 2 years after the issue is resolved.
  • Log files and analytics data: Up to 1 year.

Once the retention period ends, your data is securely and irreversibly deleted. You may also request early deletion at any time, provided there are no legal obligations requiring us to retain it.

10
Policy Updates & Contact

Zebets may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or an on-platform notice.

The date of any changes will always be shown at the top of this page. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy:

  • Email: support@zebets.app
  • Live Chat: Available 24/7 via the website or app

Your privacy is a matter of trust for us, not just a legal obligation. Zebets is always here for you.

Privacy FAQ

No, Zebets does not allow anyone under 18 to create an account — this is a strict rule. Date of birth is mandatory at registration, and age is verified during the KYC stage using a national ID or passport. If someone registers with false information and this is later confirmed, the account will be immediately closed and all balances forfeited. Parents or guardians with concerns can contact us at support@zebets.app. Zebets treats the protection of minors as its highest priority.

Withdrawing funds from Zebets is straightforward. Log in to your account, go to the "Withdrawal" section, select your preferred method (bKash, Nagad, Rocket, or bank transfer), and enter the amount. With a completed KYC verification, funds typically arrive within 15 minutes to 24 hours. Your first withdrawal may take a little longer due to an account review. Any winnings from bonuses require the wagering conditions to be met before withdrawal. If you run into any issues, reach out to our support team via live chat.

Your Privacy Is Guaranteed — Get Started Safely

Your data is safe with Zebets. Open an account today and enjoy betting in a trusted environment.

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